TIME TO TERMS OF USE
Last updated: 12 November 2026
LEGAL NOTICE
The Timeto Website is published by Amaury Sport Organisation (“A.S.O.”), a French public limited company with share capital of €61,200,240, registered with the Nanterre Trade and Companies Register under number 383 160 348, whose registered office is located at 40–42, quai du Point-du-Jour, 92100 Boulogne-Billancourt, France, represented by its Chief Executive Officer, Mr Yann Le Moënner.
Publication Director: Mr Yann Le Moënner.
Website hosting provider: Skale-5, 33, avenue des Champs-Élysées, 75008 Paris, France.
The registration process is developed by Njuko SAS, 65, avenue de Bayonne, Espace Agoretta, 64210 Bidart, France, and hosted on AWS infrastructure located in the Netherlands and Germany.
1. PURPOSE, SCOPE AND DEFINITIONS
1.1. Purpose of the Terms of Use
These Terms of Use (“Terms”) govern access to and use of the website www.timeto.com, its mobile versions and the associated registration process (collectively, the “Website”), published and operated by A.S.O.
The Website enables users, among other things, to access information about sporting events and to register for events offered by A.S.O., its subsidiaries, including A.S.O. Germany and A.S.O. UK, and, where applicable, other organisers.
1.2. Definitions
“Event” means a sporting event presented on the Website for which registration or pre-registration may be offered.
“Organiser” means the entity that is actually responsible for organising the relevant Event, whether A.S.O., one of its subsidiaries or, where applicable, a third-party entity. The Organiser’s identity is specified during the registration process.
“User” or “you” means any person browsing or using the Website.
The terms “we”, “our” and “us” refer to A.S.O. in its capacity as publisher and operator of the Website.
1.3. Applicable documents
Use of the Website is subject to these Terms. Each registration or purchase is also subject to the general or specific terms and conditions of sale and, where applicable, the rules of the relevant Event, which are provided before the order is confirmed.
In the event of any inconsistency, the Event-specific terms shall prevail in relation to its organisation and delivery, subject to any applicable mandatory provisions.
The Terms are available on the Website, and their revision date is displayed at the top left of this document. In the event of any discrepancy between language versions, only the French version shall prevail.
1.4. Users who are minors
Where a User is a minor under the legislation applicable to them, use of the Website and registration for an Event are subject, where required, to authorisation from their parent or legal guardian. The age and participation requirements specific to each Event remain applicable.
2. WEBSITE ACCESS, USER ACCOUNT AND SINGLE SIGN-ON
2.1. Access and account creation
An account is not required to view publicly available information on the Website. A Timeto account is required to use certain services, including registration or pre-registration for an Event.
The Timeto account is specific to the Website and is managed by A.S.O. It provides access to the registration services offered on Timeto, including for Events organised by A.S.O.’s subsidiaries, including A.S.O. Germany and A.S.O. UK. It does not provide access to services on other websites or to services outside Timeto.
When creating and using their account, the User must provide accurate, complete and up-to-date information. In particular, the User must not impersonate any third party.
2.2. Single sign-on (SSO)
The Website offers a single sign-on (“SSO”) system. A single account provides access to compatible registration areas without requiring users to sign in again each time, subject to the session remaining valid and any security checks that may be required.
Use of SSO does not exempt the User from complying with the terms and conditions of sale and specific rules of each Event.
2.3. Account security
The User must keep their login credentials confidential and must not disclose them to third parties.
The User must inform A.S.O., using the contact methods available on the Website, as soon as they become aware of any unauthorised use of their account or any incident that may compromise its security.
3. REGISTRATIONS, PAYMENTS AND REFUNDS
3.1. Registration for an Event
Each Event is presented together with the identity of its Organiser and the information required to register.
The participation requirements, prices, any applicable fees and the rules governing cancellation, postponement or refunds are brought to the User’s attention before they confirm their order.
Registration confirmation is sent to the User in accordance with the arrangements presented during the registration process.
The information provided during registration must be accurate. The User undertakes to use a payment method that they own or are authorised to use.
3.2. Payment
Registration payments made on the Website are collected by Adyen, a payment service provider.
The accepted payment methods and the total amount due are displayed before the transaction is confirmed. A payment may fail if authorisation is refused or as a result of a security check carried out by the payment provider.
3.3. Cancellations and refunds
Each Organiser independently manages cancellations, postponements and refunds relating to its own Events, in accordance with the applicable contractual terms and legislation in force.
Complaints relating to the delivery of an Event must be addressed to the Organiser identified at the time of registration.
The right of withdrawal does not apply to leisure activity services to be provided on a specified date or during a specified period, under the conditions set out in Article L. 221-28, paragraph 12, of the French Consumer Code.
For other products or services, the existence of any right of withdrawal and the procedure for exercising it are specified before purchase, in accordance with the applicable legislation.
3.4. Additional services and special promotions
Where additional products or services are offered by a trader other than the Organiser, that trader’s identity and their own terms and conditions of sale are provided before purchase.
The trader is responsible for performing their contractual obligations, without prejudice to A.S.O.’s own obligations in relation to the Website.
Games, competitions and promotional activities available on the Website may be subject to specific rules, which are brought to the User’s attention before they participate.
4. USER CODE OF CONDUCT
When using the Website, you agree not to carry out any of the following activities, or allow anyone else to do so, directly or indirectly:
4.1. Provide false information about yourself;
4.2. Upload, post, email, transmit or otherwise make available any User Content that you do not have the right to make available under any law or contractual or fiduciary relationship, such as proprietary or confidential information obtained or disclosed in the course of employment or under confidentiality agreements;
4.3. Provide information containing non-public personal information or identifying information about another person without that person’s explicit consent;
4.4. Upload, post, email, transmit or otherwise make available any User Content that infringes any patent, trademark, trade secret, copyright or other intellectual property right;
4.5. Restrict or prevent any other visitor or member from using the Website, including, without limitation, by hacking or tampering with any part of the Website;
4.6. Access or attempt to access parts of the Website for which A.S.O. has not granted you authorisation, bypass or attempt to bypass any security or password protection mechanism on the Website, or access the Website by any means other than the interface provided and authorised by A.S.O.;
4.7. Modify any software intended for the Website in any way or form, or use modified versions of such software, including, without limitation, to obtain unauthorised access to the Website;
4.8. Use the Website or any Materials, as defined in these Terms of Use, for unlawful purposes;
4.9. State or imply that we endorse your statements without our prior written consent;
4.10. Impersonate any person or entity, whether real or fictitious, including an employee or representative of A.S.O.;
4.11. Forge headers or manipulate identifiers to conceal the origin of any User Content transmitted through the Website;
4.12. Transmit: (a) any content or information that is unlawful, fraudulent, threatening, abusive, libellous, defamatory, obscene, pornographic, hateful, vulgar or offensive, or that infringes our intellectual property rights or other rights, or those of any third party; (b) material, non-public information about companies without authorisation; (c) any third party’s trade secrets; or (d) advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or any other unsolicited commercial communications, unless expressly authorised by us;
4.13. Use the Website to harm minors in any way;
4.14. Engage in spamming or phishing;
4.15. Transmit any software or other content containing a virus, worm, Trojan horse, defect, software bomb or any other destructive component;
4.16. Modify, adapt, sublicense, translate, sell, reverse engineer, decompile or disassemble any part of the Website;
4.17. Remove any copyright, trademark or other proprietary rights notices from the Website;
4.18. Stalk or harass others;
4.19. Create a link to any page or content on the Website without written authorisation;
4.20. Use any robot, digital agent, offline reader, web scraping or analysis application, site search application, or any other manual or automated device or process to extract, index, mine data from, or in any way reproduce or circumvent the navigational structure or presentation of the Website or its content without our prior written consent, including in relation to CAPTCHA codes displayed on the Website.
Notwithstanding the foregoing, A.S.O. grants operators of public search engines permission to use robots to copy content from the Website SOLELY TO THE EXTENT NECESSARY TO CREATE PUBLICLY AVAILABLE SEARCH INDICES OF SUCH CONTENT AND FOR THAT PURPOSE ALONE, but not to create caches or archives of such content.
A.S.O. reserves the right to revoke these exceptions either generally or in specific cases;
4.21. Collect or gather information about visitors to or members of the Website without their express consent;
4.22. Take any action that may impose an unreasonable or disproportionately large load of data, information or requests on our infrastructure, or that of our third-party providers, as determined at A.S.O.’s discretion;
4.23. Share the use of your password, or use any access code or password, whether unique or otherwise, to participate in offers on the Website if you are not the original holder of that access code or password.
The activities listed above constitute a serious breach of these Terms of Use.
Users are reminded that fraudulently accessing or remaining within an automated data processing system is punishable by three years’ imprisonment and a fine of €100,000, pursuant to Article 323-1 of the French Criminal Code. These penalties are increased to five years’ imprisonment and a fine of €150,000 where the offence results in the deletion or modification of data or an alteration to the operation of the system.
Furthermore, the fraudulent extraction, possession, reproduction or transmission of data contained in such a system is punishable by five years’ imprisonment and a fine of €150,000, pursuant to Article 323-3 of the French Criminal Code.
You acknowledge, agree and accept that A.S.O. may access, retain and disclose information relating to your account and User Content if required to do so by law or if it believes in good faith that such action is reasonably necessary to:
(a) comply with laws, rules, regulations or legal proceedings;
(b) enforce these Terms of Use;
(c) respond to claims that User Content infringes the rights of third parties;
(d) respond to your customer service requests; or
(e) protect the rights, property or personal safety of A.S.O., its users or the public.
5. WEBSITE CONTENT AND INTELLECTUAL PROPERTY
The texts, photographs, videos, graphics, trademarks, logos, databases, software and other content available on the Website are protected by applicable intellectual property rights.
They belong to A.S.O. or to the relevant rights holders, including authors, photographers, journalists, Organisers and authorised partners.
Browsing the Website does not grant the User any ownership rights over these elements. Any unauthorised reproduction, adaptation, distribution or exploitation is prohibited, except where permitted by law or authorised by the rights holder.
Editorial information published on the Website is intended to inform Users. It does not replace the contractual provisions and specific rules applicable to each Event.
6. INFORMATION DOCUMENTS AND COMMUNICATIONS
Information about the processing of personal data is provided in the Website’s Privacy Policy, available at https://www.timeto.com/fr/confidentialite.
Information about cookies and other trackers is provided in the Cookies Policy, accessible from the Website.
Merely consulting these documents does not constitute consent to any processing that requires specific consent.
A.S.O. may use the contact details associated with the User’s account to send information necessary for account management and use of the Website, including account confirmations, security information and relevant contractual changes.
7. LIMITATION OF LIABILITY
7.1. Use of the Website
A.S.O. operates the Website in accordance with its legal and contractual obligations.
The User is responsible for their use of the Website and for the equipment and connection methods they choose to access it.
A.S.O. cannot be held liable for damage attributable exclusively to the User’s improper use of the Website or to an event for which A.S.O. is not legally responsible. This provision does not limit the obligations and liabilities imposed on A.S.O. by law.
7.2. Internet security and Website availability
A.S.O. implements appropriate technical and organisational measures to ensure the operation and security of the Website.
However, given the characteristics and constraints inherent in the Internet, A.S.O. cannot guarantee permanent and uninterrupted access to the Website.
Interruptions or disruptions may occur, in particular, as a result of maintenance, technical failures, telecommunications network malfunctions or circumstances beyond its control.
A.S.O. cannot be held liable for damage resulting exclusively from circumstances for which it is not responsible or from an event of force majeure, within the limits provided by applicable law.
7.3. Preparation and training advice
The Website may offer preparation or training advice and programmes, including programmes tailored to the objectives and information declared by the User.
These are provided for informational and sporting purposes and do not constitute a diagnosis or individual medical advice.
Before following a programme, the User must take into account their health, physical condition and the risks associated with the proposed activity. In the event of doubt or a particular medical condition, the User is responsible for consulting a qualified healthcare professional.
A.S.O. is not liable for damage caused exclusively by use that is manifestly inappropriate or contrary to the precautions provided, without prejudice to any liability arising from its own fault or failure to fulfil its obligations.
7.4. Links to third-party websites
The Website may contain links directing the User to websites or services operated by third parties. These websites apply their own terms of use.
Unless otherwise stated, A.S.O. does not control their operation and is not liable for breaches attributable exclusively to their operators, without prejudice to its own liability where such liability arises under the law.
7.5. Organisers’ liability and statutory guarantees
Each Organiser is responsible for the obligations relating to the organisation and delivery of its own Events.
The risks inherent in sporting activities and the applicable safety rules are specified in the Event rules.
A.S.O.’s provision of the Website does not automatically transfer to A.S.O. the obligations specific to another Organiser.
No provision of these Terms may have the purpose or effect of excluding or limiting any liability that cannot legally be excluded, or of depriving the User of any mandatory rights or remedies to which they are entitled, in particular as a consumer.
8. DURATION, CHANGES TO THE TERMS AND TERMINATION OF USE
These Terms apply throughout the period during which the Website is used.
The User may stop using the Website at any time, without prejudice to any contractual commitments associated with registrations or purchases already made.
A.S.O. may amend the Terms to reflect legal, regulatory, technical or functional developments. The date of the latest update is shown at the beginning of this document.
Account holders will be notified in advance, by email or any other appropriate means, of material changes affecting their rights or obligations.
Changes do not affect the contractual terms applicable to registrations that have already been confirmed, unless the parties agree otherwise or mandatory legal provisions require otherwise.
The User may request the closure of their account using the methods made available on the Website. A.S.O. may also suspend or close an account under the conditions set out in Article 4.
Closing an account does not automatically cancel confirmed registrations, which remain subject to the terms of each Event.
Any assignment or transfer of A.S.O.’s rights or obligations under these Terms shall comply with applicable legislation and shall not reduce the User’s rights.
9. APPLICABLE LAW, COMPLAINTS AND DISPUTE RESOLUTION
These Terms are governed by French law, without prejudice to any mandatory consumer protection provisions that may apply in the User’s country of habitual residence.
Any complaint relating to the operation of the Website may be submitted to A.S.O. in writing, using the contact details available on the Website or at its registered office address specified in the legal notice.
Complaints relating to the organisation, cancellation or refund of an Event must be addressed to the relevant Organiser.
For consumer disputes for which A.S.O. is responsible, and after a prior written complaint has failed to produce a satisfactory resolution, the consumer may refer the matter free of charge to the Centre de Médiation et d’Arbitrage de Paris (CMAP), Consumer Mediation Service, 39, avenue Franklin-D.-Roosevelt, 75008 Paris, France, https://www.cmap.fr, subject to the statutory admissibility requirements, including referral within one year of the written complaint.
For disputes concerning another Organiser or a separate seller, the applicable complaints and mediation procedures are those communicated by the trader concerned, without prejudice to the consumer’s statutory rights.
If no amicable settlement is reached, any dispute shall be submitted to the courts having jurisdiction under the applicable rules of law.